• Bot creation instructions
  • Chatbot builder

    Buttons with a link
    To make the bot display buttons with links to clients, when creating (or editing) a button, you need to: Step 1. Create a button and Select type to "Default"...
    Buttons
    How to create a button
    Buttons can be created in two ways: by using the button settings within a block, or by using connection between blocks. The first option is more functional a...
    Buttons
    Quick actions
    In the funnel builder, you can create multiple funnel sheets — for example, to logically separate the flowchart into sections for convenience: Please note! C...
    Chatbot builder
    Connection with a button
    By default, the "Display as button" toggle in the connection settings is disabled. To create buttons using connection, enable this toggle and enter the text ...
    Connections
    Connection with a data collection
    When this toggle is enabled, an additional field called "Input data" appears. You need to enter the name of the variable that will store the user's response....
    Connections
    Connection with a trigger
    This field specifies the trigger for transitioning to another block. The transition trigger can be set by a keyword (callback). You can read more about Trigg...
    Connections
    Connection with a timer (пока таймеры пропускаем, Андрей сказал, что они отключены в МАВИ)
    The transition to the next block will occur after the time interval specified in the Delay before answer field. The time can be measured in seconds, minutes,...
    Connections
    Analytics
    To display client actions from the bot in the "Analytics" section, you can use event and value settings for analytics in the block settings within the Builde...
    Message block settings
    Actions
    This field is a dropdown list of actions that can be configured within the block. Adding an action: To add an action in the block, click "+ Add action." You ...
    Message block settings
    API request
    This tab is used for working with the builder’s API, configuring integrations with third-party APIs, and everything related to API requests. Request type: th...
    Message block settings
    Message
    Message (Response) Field Message is the field where you specify the text that will be sent to the user in a private message.\ This field can be left empty (b...
    Message block settings
    Example of data validation
    With the Fallback block, you can create data validation for client messages without programming knowledge. This validation can be done using regular expressi...
    Blocks and types
    How to work with a timer
    When a message is triggered by a timer, other timer-based messages are canceled. To prevent this, go to the connection settings and turn off the "Cancel time...
    Blocks and types
    Trigger and match type
    A trigger is something that activates the bot, change states, or perform another action. The words in the "Trigger" field act as a trigger for the workflow i...
    Trigger
    Additional commands menu
    Create a loop\ A loop is a connector that returns the user to the same block. Create a block below A command for quickly creating a new block (default type: ...
    Message block settings