This document outlines the Terms of Service for using MaviBot.ai. These terms apply to all users, clients, and visitors of the MaviBot.ai website ("Website"). Website usage may be suspended or terminated in the event of a violation of these terms by any user, or if there is reasonable belief that a user has violated the rules and conditions of use.
By clicking "I agree to the Terms of Service" or a similar button, you acknowledge that you have read, understood, and agree to be bound by the Terms of Service in their entirety without exception.
These Terms of Service apply to all users, including, without limitation, browsers, vendors, customers, merchants, consumers, content contributors, business owners, and agencies.
The Terms of Service are effective as of the date you first click “I agree” (or a similar button or checkbox) or use or access the website, whichever is earlier.
If you accept or agree to these Terms of Service on behalf of your employer or another legal entity, you represent and warrant that:
(a) you have full legal authority to bind your employer or such entity to these Terms of Service;
(b) you have read and understand these Terms of Service; and
(c) you agree to these Terms of Service on behalf of the party that you represent.
In such an event, "you" and "your" will refer and apply to your employer or such other entity. You shall not be permitted to violate or attempt to violate the applicable procedures and regulations. These conditions include but are not limited to the following:
You must be at least 18 years old or the age of majority in your jurisdiction to use the Service. By using MaviBot, you confirm that you meet these requirements
To use the Service, a User must complete the registration process to create a unique account. A User must be at least 18 years of age, or the age of majority in their jurisdiction (whichever is higher), to register independently and use the Services. If a User has not reached the specified age, the Services may only be used with the prior consent of a parent or legal guardian and under their supervision, as required by applicable law.
User registration for the Services is voluntary. To provide certain Services, the Administration may request additional information necessary to fulfill our obligations under the applicable agreement.
When registering, the User must provide accurate and up-to-date information. The User consents to the processing of their personal data by the Administration for the purpose of providing services under the applicable agreement. The consent to personal data processing is published on the homepage of the website.
MaviBot provides automated tools and features to support sales, lead management, and customer communication. We may update, improve, or modify the Service at any time.
By using the Service, you agree to:
You retain ownership of any content you create or submit through the Service (“User Content”).
By submitting User Content, you grant MaviBot a worldwide, royalty-free, non-exclusive license to use, store, modify, and display such content as necessary to provide the Service.
You are responsible for ensuring that your User Content does not violate any laws, infringe intellectual property rights, or contain harmful or illegal material.
Prohibited Content and Activities
Users are strictly prohibited from posting, sharing, or distributing content or engaging in activities that:
Illegal Content
Violence and Harm
Hate and Discrimination
Obscene or Sexual Content
Fraud and Illegal Commerce
Privacy Violations
Spam and Service Disruption
You may not:
You are responsible for maintaining the confidentiality of your account credentials and all activities under your account.
You must notify us immediately upon becoming aware of any unauthorized access to or use of your account.
You agree that your login and password (and verification code when using two-factor authentication) to your account are restricted information.
You agree that you must not transfer your login and password, and the verification code (when using two-factor authentication) must not be transferred to third parties.
Upon termination of your subscription, user data will be stored for the periods outlined below, after which it will be permanently deleted or anonymized:
1) Service Plans. MaviBot offers a free plan and two paid subscription plans ("Paid Plans").
The specific features, functionality, and pricing for each plan are detailed on the official MaviBot website.
2) Nature of Service.
MaviBot is primarily a paid service. Access to certain advanced features requires a Paid Plan.
3) Payment Authorization. By selecting a Paid Plan, you agree to:
(a) provide accurate and complete payment information; and
(b) pay the applicable fees for the chosen service tier at the established rates.
4) Price Changes.
We reserve the right to change our prices at any time. We will provide you with prior notice of any price changes. Price changes will not affect subscriptions for which payment has already been received.
5) Official Payment Channel.
MaviBot does not authorize any third parties or intermediaries to collect payments on its behalf. All payments for the Services must be made exclusively through the official payment channels provided on the MaviBot website.
6) Warning Regarding Unauthorized Solicitations.
Any communication from individuals or entities requesting payment via personal bank transfers, cryptocurrency wallets, gift cards, or any other method not officially integrated into the MaviBot website is unauthorized and fraudulent. MaviBot is not responsible for any losses incurred as a result of payments made to such third parties.
7) Your Responsibility.
You are solely responsible for ensuring that payments are made only through the official MaviBot website.
8) Billing Cycle.
Subscription fees are paid in advance on a recurring basis (e.g., monthly, annually) for the chosen subscription period.
9) Subscription Term.
Your subscription will remain active for the duration of the pre-paid period. Access to the paid features of the Service will continue uninterrupted for this term, provided your account is in good standing.
10) Refund Policy for Subscription Fees.
All subscription fees are prepaid and non-refundable, except as required by applicable law or as expressly stated in this policy.
If you cancel your subscription and terminate your account, you may be eligible for a refund for the unused portion of your current prepaid subscription period. The refund will be calculated on a pro-rata basis from the date of cancellation.
As long as you do not request a refund, it is assumed that you continue to use MaviBot and remain its user.
If your subscription ends and you have not requested a refund of the unused balance, it will be considered that you have used MaviBot throughout the entire paid subscription period.
All rights, titles, and interests in the Service (including software, content, and trademarks) remain with MaviBot and its licensors. You are granted a limited, non-exclusive, non-transferable license to use the Service in accordance with these Terms.
We may collect and process data as described in our Privacy Policy. You consent to our use of anonymized or aggregated data to improve and develop the Service.
MaviBot will not sell your personal data to third parties.
You agree not to transfer or sell your clients' personal data without the appropriate consent of your clients.
MaviBot provides tools and automation to assist in sales, but we do not guarantee specific results, leads, or revenue.
You understand and agree that outcomes depend on multiple factors including your strategy, market conditions, and compliance with laws.
The MaviBot Service is provided to Users in accordance with the international principle "as is".
The User confirms the fact of familiarization with the functional capabilities and features of the MaviBot Program, the fact of familiarization with the documentation on the official MaviBot website and accepts the MaviBot Service with those functional capabilities and in the state in which the Service operates on a daily basis. The Administration does not guarantee uninterrupted or error-free operation of the Service.
To the fullest extent permitted by law, MaviBot is not liable for any direct, indirect, incidental, special, or consequential damages arising from your use of the Service, including lost profits, data loss, or business interruption.
You agree to indemnify and hold harmless Mavibot, its affiliates, employees, and agents from any claims, damages, or expenses arising from your violation of these Terms, your use of the Service, or your User Content.
We may suspend or terminate your account if you violate these Terms or use the Service in a way that may cause harm. Upon termination, your right to use the Service will immediately cease.
These Terms are governed by the laws of the United Arab Emirates. Any disputes shall be resolved in the courts of the Emirate of Dubai.
Electronic agreements and transactions with Mavibot are legally binding and valid under the UAE law.
We may update these Terms from time to time. Your continued use of the Service after changes constitutes acceptance of the updated Terms.
For questions regarding these Terms, please contact us:
1) Website, Site, Resources and Services (Services) is a website, as well as resources and services located on them, belonging to the Administration, placed on the Internet at the following addresses: www.mavibot.ai
2) Administration of Services (Administration) is the MaviBot L.L.C-FZ develops the “Mavibot” software and uses it to provide services. Company Address: Meydan Grandstand, 6th floor, Meydan Road, Nad Al Sheba, Dubai, U.A.E.
3) User/Visitor are persons (legal entities, agencies, MaviBot’s clients, entrepreneurs, business owners, etc.) who directly access (use the Services for commercial purposes in any way, including by visiting) the Services via the Internet or in any other way, and who are legally capable of accepting the Agreement.
4) Authentication data is a unique login and password of the User of the Services, used to access the Personal Account from the Internet or access the relevant sections of the Services, providing the opportunity to use them.
5) Personal Account is a personalized section of the Mavibot.ai website, closed to public access, through which the User and the Administration exchange legally and technically significant information regarding the execution of concluded agreements. Access to the Personal Account is carried out by entering authentication data on the login page - login (user's e-mail) and password (access code).
6) The account owner is the person responsible for using the account in accordance with the service rules. By default, the account owner is the person who registered it.
7) Personal data is any information directly or indirectly related to a specific person, including full name, passport data, contact information (phone, email, address), financial and medical information, biometric data (photos, fingerprints) and information about the place of work or study. It is important to understand that even data such as an IP address or cookies can become personal if they allow you to identify a person.